Parcel tracking

Where is my parcel?

Enter your order number and email and you will see straight away where your parcel is. The order number is in your order confirmation and starts with a hash.

You will find it in your order confirmation, with or without the hash.

The address the confirmation was sent to.

  • Shipped from GermanyUsually 2 to 3 working days to reach you.
  • Tracking link by emailAs soon as your parcel is on its way, the link arrives automatically.
  • No status yet?Right after dispatch it can take up to 24 hours before the carrier records the parcel.